Refund policy

Due to the curated nature of our stationery items and gift boxes, all sales are final. We do not accept returns or exchanges, as each order is individually hand-packed and assembled with love just for you.

Damages and Issues

We want you to love your order! If your package arrives damaged, defective, or if you received the wrong item, please reach out to us within 48 hours of delivery at ⁠luckynotesstore@gmail.com. Please include your order number and clear photos of the issue so we can evaluate it and make it right.

Please Note:

Product Variations: While the exact designs, prints, or specific packaging of some items within our boxes may vary slightly depending on availability, the overall color theme and the total number of products will always remain identical to what is shown.

Curated Sets: Our gift boxes and bundles are sold as complete sets and cannot be partially returned or refunded for individual items.

Personal Preference: We do not issue refunds or cancellations based on personal preference, change of mind, or accidental orders.